Compliance
Frequently asked questions about the whistleblowing system
How does an internal investigation work?
As a rule, the incident report is analysed by an employee of the ombudsman's office, summarized and then forwarded anonymously to the compliance department of the company concerned. During the internal investigation, the responsible compliance unit will only involve persons who are absolutely necessary in order to clarify the facts. As part of the review, the information received is checked, for example by evaluating company data or interviewing accused persons. If further information is required to clarify the matter, the ombudsman's office will contact the whistleblower (unless the whistleblower submitted the report anonymously).
